Overview:
Masonite is one of the world’s leading manufacturers of interior doors and entry door systems.
Throughout the company's 80 year history, Masonite has maintained its focus on leading-edge innovation, manufacturing excellence and superior customer service. Masonite is committed to delivering product and service innovations that will enhance beauty, functionality and architectural design to its customers around the world. Builders, remodelers, architects and homeowners rely on Masonite products to create homes of distinction.
Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.
Responsibilities:
Effectively process customer orders and requests from beginning to end to meet customer needs.
Take calls from customers regarding order inquiries and place calls to customers as needed to update customer awareness of order status.
Communicate regularly with shipping and production and update customers as needed on order status.
File customer orders daily.
Maintain exceptional customer relationships to provide world class service.
Qualifications:
Associates degree in business or related field (preferred)
5+ years’ experience relating to Customer Service or Order Desk.
Software knowledge of MRP, menu driven application.
Software skills with MS excel, MS Word applications
Knowledge of Building Products Industry a plus.
Apply Here:
https://careers-masonite.icims.com/jobs/1981/login
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